Stories Through the Static
Digital keepsakes & refunds
Updated September 16, 2026
This policy describes refunds and support for our digital books. Each keepsake is a one-time purchase, with no subscription.
A story to keep
Our digital books are for personal use. No physical book is shipped. Please read the description and available preview before purchasing.
Because this is a digital book, we do not offer change-of-mind refunds once you have begun reading or downloading it, except where required by law or under the applicable Link terms described below.
If something goes wrong
If you are charged twice, cannot access your purchase, or receive something materially different from its description, contact storiesthroughthestatic@outlook.com. We will help resolve the issue or provide an appropriate refund.
Please include the email address used for your order and a short description of the problem. Do not send card numbers or passwords.
Purchases sold through Link
If your checkout says “Sold through Link,” the Sold through Link terms and refund policy also apply. Where Link’s policy provides broader refund rights than ours, Link’s policy takes precedence. You can request payment or refund assistance through Link support.
For help reading or downloading your book, you can always contact us at storiesthroughthestatic@outlook.com.
Your rights
This policy does not limit your statutory consumer rights, including any cancellation or refund rights that apply where you live.